Shipping Policy

At LUMINA™, we believe that premium products deserve premium care — from the moment they’re crafted to the moment they arrive at your door.

Processing & Craftsmanship

Every LUMINA™ Bottle undergoes a strict quality inspection before shipping. This process ensures that your bottle not only meets safety and performance standards, but also arrives in pristine condition. Because of this careful handling, processing times may vary slightly during periods of high demand.

Estimated Delivery Times

  • Average Delivery: 8–12 business days

  • Extended Delivery (Peak Demand): Up to 20 business days

  • Processing Time: 1–3 business days before shipment

All orders are carefully packaged and shipped with full tracking so you can follow your bottle’s journey from our facility to your home.

Shipping Costs

We’re proud to offer free tracked international shipping on all orders, with no hidden fees.

Tracking Your Order

Once your order has been processed, you’ll receive a tracking link via email. Please allow up to 72 hours for tracking information to update once your package has been dispatched.

Important Notes

  • Delivery times may vary by location, demand, and customs clearance procedures.

  • During holidays or peak promotional periods, orders may require additional processing time.

  • If your package is delayed beyond 20 business days, our support team is here to assist you and ensure resolution.

✨ Our Promise: We would rather take the time to deliver a bottle that is thoroughly tested and carefully prepared than rush something that doesn’t meet the LUMINA™ standard.